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Returns


Returns

When you buy a product on our website you have the right to cancel the purchase within 14 days. Contact us by phone or email; do not send the object back until you have received our confirmation of the return. If you regret your purchase, you are required to personally hand the item back to us or to cover return shipping. The merchandise must be in the same condition, in the same packaging and with the same tags as it was when it was received once we get it back. When the return is accepted, we will refund the amount paid excluding shipping costs.

Complaints

All complaints must be made through e-mail or phone; do not send the object back until you have received our acceptance of the complaint. The objects sold on this web site are vintage and used and sometimes restored, unless otherwise stated. Inspect the pictures; read the brief condition report provided and if you feel any uncertainty please request a more thorough condition report by e-mail. By ordering from this web site you accept that the used objects sold site may have flaws and that this might not be a valid reason for complaints. If we have informed you on the web site, by phone or through e-mail that a certain object has a defect or blemish, you cannot complain about these errors after purchase.

If a complaint is accepted the merchandise must be in the same condition, in the same packaging and with the same tags as it was when it was received once we get it back. When the return is accepted, we will refund the amount paid including shipping costs.

CONTACT US

Berg Gallery AB
Birger Jarlsgatan 67
113 56 Stockholm
SWEDEN

Phone: +46-704-228146

e-mail: info[at ]berggallery.se